Thank you for choosing our online store. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.
1. Information We Collect
- Personal Identification Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you make a purchase or create an account on our site.
- Form Data: When you fill out forms on our website, including contact forms or customization request forms, we collect the information you provide.
- Chatbot Interactions: Our website uses a Chatbase chatbot to provide customer support and gather feedback. Information shared during interactions with the chatbot may be recorded for service improvement and operational purposes.
2. Use of Your Information
- To Process Transactions: Your information allows us to process and fulfill your orders, manage your account, and provide customer support.
- To Improve Our Website and Services: We analyze information to understand our customers’ needs and to improve our products and services.
- To Communicate with You: We use your contact information to communicate with you about your orders, our products, and any updates to our policies.
- To Enhance Customer Support: The data collected by our chatbot helps us tailor our customer service to better suit your needs.
3. Protection of Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include encryption and physical security measures to guard against unauthorized access to systems where we store your data.
4. Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Use of Cookies
Our website uses cookies to enhance your experience and gather general visitor information. Cookies help us track advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
6. Consent
By using our site, you consent to our Privacy Policy.
7. Changes to Our Privacy Policy
We reserve the right to modify this policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
- Email: intl.biz@eetc.cn
- Phone: (+01) 307381-8004